Delivery & Installation
We have extensive experience in all types and sizes of installations, from small case good installations to very large systems projects. Delivery and installation is available 24 hours a day, seven days a week.
Proact's delivery and installation services include:
- Receiving and Warehousing
- Delivery and Set-up
- Installation
- Dismantling and Reconfiguration
- All Major Furniture Manufacturers
With our skilled crews, equipment and operational resources, we offer the full range of delivery and installation. Recognizing that this is a highly competitive service arena, we have developed an extensive quality program to ensure the highest levels of customer satisfaction.
Some of the standards of performance for which we train and measure are:
- Complete, on-time deliveries and installations
- The highest quality workmanship
- Pre-planning prior to arriving on site
- Accurate and careful material handling
- Thorough documentation
- Timely and responsive problem resolution
- Excellent customer relations
Our scope includes more than just the delivery and assembly of product. Our crews are trained to do the paperwork, whether receiving documents or punch lists. We know how to analyze an installation and develop a comprehensive plan of action that takes into account everything from drawings and specifications to site conditions to manpower loading to technical issues to third party interfaces.
We have our own customized prototypical installation system that allows us to analyze and estimate the correct labor on all types of projects and all varieties of product. This system ensures that the pricing and manpower loading is correct for every job we do.
The operation side of our delivery and installation business is as important as the crews themselves. Without 'best in class' performance by our dispatcher, delivery and installation supervisors and warehouse manager, we couldn't guarantee the high level of service we provide every day. We have the most up-to-date labor management systems, and processes in the industry, and it shows in our field performance.
We are especially proud of our service responsiveness and high level of customer satisfaction. Combined with our ability to service a wide variety of furniture lines and products, we offer the best delivery and installation value and performance in the marketplace.